Frequent question: How do I get a new Eon Electric key?

Alternatively, to get a new card or key, you can fill in our form online or find help and support on our Facebook page, or tweet @EONhelp. We’re online 8am to 8pm from Monday to Friday and 8am to 4pm on Saturdays. Or you can call us on 0345 303 3040 (we’re here 9am to 5pm from Monday to Friday).

How do I get a new electric key?

Before you go, you’ll need to contact your energy supplier to let them know you want a new key. They’ll give you a reference number, which you can then take to the store. The shop assistant will be able to set up your new key so you can activate it when you get home.

What do I do if I lost my Eon Electric key?

I need a new prepayment key or card, what should I do? If you lose your key or card, have it stolen, or think it’s missing in the post, you’ll need to get in touch. We’ll check shops in your area to see if you can pick a new one up from there (you can do this at most shops with a PayPoint or Payzone sign).

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Where can I get a replacement N Power Electric key?

Get a new electric key

Call the EON customer service team on 0345 301 5955. Reference your meter serial number (MSN), which can be found below the barcode on your meter and will begin with either S or F. If you can’t find your MSN, then the team will help you out.

Can you put emergency electric on without key?

To access your Emergency Credit you must have the key or card in the meter. You’ll need to pay back the Emergency Credit next time you top up, and any remainder will be put on as credit. If you use all your Emergency Credit and don’t top up to replace it, you may not have an energy supply until you have repaid it.

Is there an eon next app?

Yes, you can pick up the E. ON Next app from the Apple App Store or Google Play store.

What is the maximum amount you can put on an electric key British Gas?

You can top up any amount from £1 to £49 in a single transaction. Once you have topped up your British Gas electricity key put it into your meter. The credit will transfer to your meter automatically.

What happens when you run out of emergency electric?

If you run out of Emergency Credit between the hours of 8pm to 8am, most electricity meters will supply ‘Friendly Credit’ automatically. This is to make sure that your supply stays on overnight, and gives you time to top up in the morning.

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How do I get a Eon card?

To apply for an EON Card you must:

  1. Go personally to your nearest UnionBank branch.
  2. Submit a fully accomplished EON Cyber Account Application form. …
  3. Present at least two (2) valid ID’s. …
  4. Submit a photocopy of the two (2) valid IDs you will present. …
  5. Pay P350 for your first year annual fee.

Can you top up prepayment meters online?

Topping up a smart prepayment meter

If you’ve got a smart meter (SMETS1 or SMETS2) installed in your home, you can top up your electricity and gas remotely from anywhere, without having to leave the comfort of your home. No queues, no fuss. There are two ways you can do this – online or via the Shell Energy Top Up app.

How do I get a new electric key from Scottish Power?

You can order a replacement key or Gas card:

  1. Online – Simply log in to MyAccount or register to Manage your Account Online now.
  2. Phone – by calling our automated service on 0800 027 0072. …
  3. At Paypoint Outlets –
  4. Electricity Keys. …
  5. Gas Card.

How can I speak to someone at npower?

You can contact this team using the following Npower contact details:

  1. By phone: ring 0800 316 9328 and select option 2 (Monday to Friday: 8am to 8pm; Saturday: 8am to 6pm)
  2. By minicom or textphone: 0800 413 016 (Monday to Friday: 8:00am-8:00pm; Saturday: 8:00am-6:00pm)
  3. By email:

Is Npower now Eon?

Npower was acquired by Eon UK at the beginning of 2019, following a failed merger with SSE. It is now in the process of being absorbed by Eon, and will eventually cease to operate under the Npower name.

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