Can I use my old electric key?
Can I use my old electric key if I move house? No, don’t take an old meter key or card to your new home as it won’t be valid. If you’re moving house it’s important you let your supplier know so you only pay for the energy you’ve used. If you move into a new property and find old keys or cards, destroy them.
Can I use old electric key in my meter?
Electricity meters don’t recognise keys from your previous supplier once you’ve switched. If you’re running low on credit, read our guide on activating emergency credit.
Can I top up my prepayment meter Online?
Topping up a smart prepayment meter
If you’ve got a smart meter (SMETS1 or SMETS2) installed in your home, you can top up your electricity and gas remotely from anywhere, without having to leave the comfort of your home. No queues, no fuss. There are two ways you can do this – online or via the Shell Energy Top Up app.
Can you put emergency electric on without key?
To access your Emergency Credit you must have the key or card in the meter. You’ll need to pay back the Emergency Credit next time you top up, and any remainder will be put on as credit. If you use all your Emergency Credit and don’t top up to replace it, you may not have an energy supply until you have repaid it.
What do I do if I lost my Eon Electric key?
I need a new prepayment key or card, what should I do? If you lose your key or card, have it stolen, or think it’s missing in the post, you’ll need to get in touch. We’ll check shops in your area to see if you can pick a new one up from there (you can do this at most shops with a PayPoint or Payzone sign).
Where can I get a Eon Electric key from?
Alternatively, to get a new card or key, you can fill in our form online or find help and support on our Facebook page, or tweet @EONhelp. We’re online 8am to 8pm from Monday to Friday and 8am to 4pm on Saturdays. Or you can call us on 0345 303 3040 (we’re here 9am to 5pm from Monday to Friday).
What is the minimum amount you can put on an electric key British Gas?
What is the minimum amount you can put on a British Gas Card? The minimum amount you can put on a British Gas energy card is £1, up to a maximum of £49 in a single transaction. Your electricity meter will hold up to £249 and gas meters hold a maximum of £999.
How do I activate my new electric key?
Using your electricity top up key
- Use up all the credit on your meter before you plug in your new key. …
- Plug your Bulb key into the meter and wait for 60 seconds. …
- Top up at your nearest Paypoint or Payzone. …
- After topping up, plug your Bulb key back into your meter and wait for 5 seconds.
How do I get a new electric key from Scottish Power?
You can order a replacement key or Gas card:
- Online – Simply log in to MyAccount or register to Manage your Account Online now.
- Phone – by calling our automated service on 0800 027 0072. …
- At Paypoint Outlets –
- Electricity Keys. …
- Gas Card.
Can I switch from prepayment meter to direct debit?
It’s possible to switch from one prepayment meter to another if you find a better tariff. But it’s still the case that the best deals and most competitive tariffs go to those customers on credit meters who pay for their energy monthly or quarterly, usually by direct debit.
Will my electric run out at night?
Money saving / Will my electric run out at night? Your electric shouldn’t run out at night – learn more about emergency credit here. … If you’ve got a meter, it’s important to understand how your electricity supply works and what to do if you run out. Keep reading to make sure you’re not left in the dark.
How much is the standing charge on a prepayment meter?
The amount of the standing charge depends on where you live and what tariff and supplier you have. It’s usually around 28p a day.